Tuk Tuk Club
Loyalty Card / Mobile App Program
Website Terms and Conditions
Terms and Conditions
By using your Tuk Tuk Club Loyalty Card /APP you confirm that you have reviewed, understood and agree to these terms and conditions (T&C’s). The reference to “we”, us”, “our” are a reference to BBK Group Ltd.
We reserve the right to amend these T&C’s from time to time. Amendments will be effective immediately upon notice on this website.
Tuk Tuk Club Loyalty Cards / APP is a membership program which offers dollar based rewards, and from time to time, specials, bonuses and privileges to the members. To be a member you must be over 13 years of age.
We do not accept the responsibility for any loss or damage, however caused (including through negligence) which you may suffer in connection with the use of this website or any other linked websites, nor do we accept any responsibility for any such loss arising out of your use of or reliance on information contained on or accessed through this website.
This website may contain links to other websites (“linked websites”). Those links are provided for convenience only and may not remain current or be maintained. We are not responsible for the content or privacy practices associated with linked websites and should not be construed as an endorsement, approval or recommendation by us of the owners or operations of those linked websites or their content.
Terms and conditions for using your Tuk Tuk Club Loyalty Card / APP:
Your use of our Tuk Tuk Club Loyalty Card / APP confirms your agreement to these terms and conditions and may be varied from time to time.
You must comply with our Terms and Conditions.
Your Tuk Tuk Club Loyalty Card remains the property of BBK Group Ltd.
BBK Group Ltd reserves the right to publish names of winners of Competitions, Vouchers, Promotions and Prizes.
To participate in the Tuk Tuk Club Loyalty Program you must obtain a Tuk Tuk Club Loyalty Card or download the app and complete your profile online.
You are responsible for the costs involved in implementing and using the Tuk Tuk Club Loyalty APP on your mobile device.
The Tuk Tuk Club Loyalty APP can be used on phones/devices which support Android and iOS.
You may not transfer you Tuk Tuk Club Loyalty Club Card or profile to another individual.
You must register and activate your Tuk Tuk Club Loyalty Profile online at the website prior to being able to redeem points.
You agree to receive Tuk Tuk Club Loyalty emails, texts regarding special offers, promotions and competitions, vouchers and other Tuk Tuk Club Loyalty program related information.
You agree that any personal information that you provide to us in connection with the Tuk Tuk Club loyalty program, a voucher or competition may be used by us for marketing/promotional purposes. When your card is scanned, information such as without limitation, your frequency of visits, amount spent on each visit, may be recorded and retained by us as part of your membership profile. Personal information will only be disclosed to and retained by us for these purposes.
We are not responsible for any loss to you arising in relation to a lost or stolen Tuk Tuk Club Loyalty Card and accordingly we cannot guarantee that all Dollars earned prior to the date of loss or theft of the card or your phone containing the app will be available for redemption.
To earn dollars, you must notify the participating store before the transaction is concluded that the transaction is on Tuk Tuk Club Loyalty programme. This must be done by presenting your Tuk Tuk Club Loyalty card or app at the time of purchase. Dollars earned by you will be added to your account after the transaction has been completed.
Dollars may not be earned on redemption of points.
Not all products will be eligible for earning dollars. See reward exclusions for details.
Once you have registered and activated your Tuk Tuk Club Loyalty profile on our website and achieved a minimum of $3 you will be eligible to redeem those dollars by presenting your Tuk Tuk Club loyalty card or app at participating stores.
The balance of your Tuk Tuk Club loyalty dollars can be checked anytime via the website or your app.
Tuk Tuk Club loyalty dollars expire at 12 months after the date at which they were earned.
Tuk Tuk Club Loyalty/Gift Cards that have been loaded with NZ Currency are not required to register online in order to be able to redeem the credit.
Reward dollars are earnt at the time of topping up NZ Currency against the card.
Rewards dollars are not earnt when redeeming reward dollars.
Credits that remain unused will expire after 2 years and will not be eligible for a refund. All credits must be redeemed prior to expiry.
Loyalty Dollar exemptions:
Dollars will not be earned on redemption of dollars.
Staff working for BBK Group Ltd who utilise their staff buying privileges
Tuk Tuk Club Loyalty dollars are not to be used in conjunction with any other promotions
We reserve the right to suspend or terminate the Tuk Tuk Club Loyalty program at any time in our sole discretions and without prior notice.
In addition to our right to terminate or suspend the Tuk Tuk Club Loyalty program at any time, we may terminate your Tuk Tuk Club Loyalty account at any time without prior notice should:
You fail to comply with these terms and conditions
Your Tuk Tuk Club Loyalty account is not used for 12 months
Upon termination of your Tuk Tuk Club Loyalty account you will not be able to redeem any points which might otherwise have been available to you.
BBK Group Ltd is not liable for the following:
Unauthorised use of your Tuk Tuk Club loyalty card / app
Failure by you to notify a participating store that a purchase is a Tuk Tuk Club loyalty card transaction.
Failure to notify you of any changes to these terms and conditions. Any error, misstatement or omission in the information and content contained on this website.
Claim arising from or relating to the termination of the Tuk Tuk Club loyalty programme.
Any approved Tuk Tuk Club Loyalty product not being available for any reason.
You hereby hold us irrevocably harmless from all claims, suits, demands, actions, proceedings which you have or in the future may have against us, and shall release us from all and any damages or otherwise in terms of, and in connection with or arising from your Tuk Tuk Club Loyalty Card / APP or use of this website to the fullest extent permitted by law.
You acknowledge and agree that all decisions pertaining to Tuk Tuk Club Loyalty program matters rest solely with BBK Group Ltd and our decision is final.
Any liability we may have under legislation in respect of such goods and services which cannot be excluded is limited, where permitted, to supplying or paying the cost of supplying the goods and services again.
Tuk Tuk Loyalty Card / Mobile App Program
BBK Group Ltd may collect and retain personally identifiable information and other information from people using the website and the Tuk Tuk Loyalty Program so it can provide the best possible service to the user. This may include contact information (such as email address and phone number) BBK Group Ltd will not knowingly allow anyone under 13 to provide any personally identifiable information. Children under 13 years of age must obtain the express permission of a parent or guardian before submitting any personally identifiable information to us.
Maintaining the security of personally identifiable information is important to BBK Group Ltd. Any personally identifiable information collected is kept secure and will not be made available to any third party without the prior consent of the person whose information it is. This is subject to any overriding legal obligations of BBK Group Ltd
Any information collected and held may be used by BBK Group Ltd and its related companies from time to time to administer the Tuk Tuk Loyalty Card program, provide you with services, and for marketing and promotional purposes. You can opt to stop receiving information from us at any time by contacting us. By providing us with an email address or a text number, you agree that we may send you emails or text messages for any of the purposes described above.
Personally identifiable information is protected in New Zealand by the Privacy Act 1993. This provides, amongst other things, that the information held about you should be processed lawfully and fairly, be accurate, relevant and not excessive, be kept up to date (where necessary), and not retained for longer than is necessary. You can ask to see what information is held about you and for your personally identifiable information to be updated or deleted at any time by contacting us. If you ask for your personal information to be deleted, we may not be able to continue to provide services to you.
The use of the website may result in cookies being placed on your computer. A cookie is a small file that resides on your computer and is recognised by our server when you visit the website. A cookie does not provide us with any personally identifiable information. It does provide details of your IP address, the computer platform that you use, the browser that you use and what domain you are accessing our website from. You can turn cookies off in your browser and deleting them from your hard drive. You will still be able to visit the website.